
The front desk
When you work on the front desk, you have a mad half-hour pretty much every hour! Isn’t it typical that the moment you stop to gather your thoughts and confirm

When you work on the front desk, you have a mad half-hour pretty much every hour! Isn’t it typical that the moment you stop to gather your thoughts and confirm

One of the questions I am most frequently asked as an OHE is: “What toothbrush should I be using – electric or manual? Which is better?”. The basic answer to

I was first alerted to the differences in how people with autism learn through my contact with George, a 13-year-old boy. Prior to this, I had never really had direct

As an Oral Health Educator (OHE), I find that everyone (the dentists included) looks to me for the most up-to-date information about oral health products. This means that I have

For any business, the front of house is a key selling point. The first time a patient looks into the window of your waiting room, they will decide whether they

Starting your day with a positive affirmation is a great way to put yourself into a positive frame of mind. Affirmations are statements that include a positive phrase and which,

How many of you remember growing up with someone in your family always reminding you to hold your back up? Keeping your spine aligned and working on your posture is

Anyone who spends any time looking at how successful people work will realise that they all have one thing in common: they are excellent communicators. Communication is a critical factor in

Alginate is an elastic impression material made from seaweed. It also contains sodium alginate, calcium sulphate and trisodium phosphate. These are known as ‘retarders’, and are chemicals used to slow

This week I saw one of my regular patients. An absolutely lovely lady who is receiving long term chemotherapy for recurrent breast cancer, she also is an Insulin dependent diabetic